Wallaby Terms of service

Effective Date: Nov 04, 2024

These Terms of Service (“Terms”) govern your use of Wallaby (“Service”), a cloud-based document collection and management system provided by Spark Synapse Technologies Inc. (“Company,” “we,” “us,” or “our”). By registering for and using Wallaby's services (“The Services”), you agree to these Terms. If you do not agree, you must not access or use our services.

1. Definitions

Wallaby refers to the cloud-based platform that provides document collection, storage, and review services, as well as automatic email notifications. User refers to any individual or entity who registers an account on Wallaby and uses its services. Client Data refers to any data, including documents, files, and information, uploaded by users or their clients.

2. Service Description

Wallaby provides users with tools for:

  • Document collection: Users can request and gather documents from their clients.

  • Document storage: Uploaded documents are securely stored in the cloud.

  • Document review: Users can review, categorize, and manage collected documents.

  • Automatic email notifications: Wallaby can automatically send notifications related to document collection or review.


These services are accessible at the following URLs:

  • https://www.wallabydocs.com
  • https://secure.wallabydocs.com
  • https://app.wallabydocs.com

An account registration is required to access Wallaby's services.

3. Eligibility To use the Service

Users must be at least the age of majority in the jurisdiction where you reside (in Ontario, this is 18 years old) and have the legal capacity to enter into binding contracts. By using the Service, you represent and warrant that you meet these requirements.

4. Account Registration

To use Wallaby, Users must create an account. Users are responsible for keeping their login credentials secure. We will not be responsible for lost or forgotten account credentials. You agree to notify us immediately if you suspect any unauthorized access to your account.

5. License to Use the Service

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal or business purposes in accordance with these Terms. You may not reproduce, distribute, modify, or create derivative works from the Service unless expressly authorized by us.

6. User Responsibilities

Users are solely responsible for the data they upload and manage through Wallaby, including obtaining any necessary permissions from their clients to collect, upload, or share documents.

7. Prohibited Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law.

  • Interfere with or disrupt the integrity or performance of the Service.

  • Reverse engineer, decompile, or disassemble the Service, or attempt to do so.

  • Transmit any viruses, worms, or other harmful software through the Service.

  • Share accounts or account credentials with other persons.

  • Access, or attempt to access, data belonging to other Users or their clients.

8. Ownership and Intellectual Property

Users retain full ownership of any documents and data they upload to Wallaby. Wallaby will not claim any rights to your data.

All intellectual property related to Wallaby, including the platform's design, features, and functionality, remains the property of Spark Synapse Technologies Inc. You may not duplicate, modify, or distribute any part of Wallaby without express permission.

9. Payment and Fees

If you purchase any paid features or subscriptions through the Service, you agree to provide accurate payment information and authorize us to charge your payment method pursuant to the payment plan for all applicable fees. Fees are non-refundable unless otherwise stated. Full payment is due on the first day of the month. We reserve the right to restrict and or withhold the User's access to the Service if any payment remains outstanding for thirty (30) days following the due date.

10. Privacy Policy

10.1 Collection of Data

When you use Wallaby, we may collect the following types of information:

  • Personal Information: such as your name, email address, and payment information, to create and manage your account.

  • Client Data: any documents or information that you or your clients upload to Wallaby.

10.2 Use of Data

We will only use personal and client data for the following purposes:

  • Providing and maintaining the Wallaby service.

  • Verifying user identity and securing the platform.

  • Improving and optimizing our services.

10.3 Data Privacy

  • User and Client Data: All data uploaded to Wallaby remains private and owned by the user. Spark Synapse Technologies Inc. will not access, modify, or share this data without the user’s consent, except as required to operate and maintain Wallaby’s services, such as performing backups or troubleshooting technical issues.

  • Third Parties: We do not share your personal or client data with third parties except as required to provide Wallaby services (such as for secure cloud storage) or comply with legal obligations.

10.4 Data Security

We use industry-standard encryption and security practices to protect User data. However, you acknowledge that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute data security.

10.5 Data Retention

We will retain your personal and client data for as long as needed to provide Wallaby's services or as required by law. You may request the deletion of your account and data by contacting our support team.

11. Limitation of Liability

Spark Synapse Technologies Inc. is not responsible for the content of any documents or data uploaded by users or their clients. You acknowledge that the use of Wallaby is at your own risk. We are not liable for any damages arising from the loss of data, unauthorized access, or other issues related to the use of the platform.

12. Suspension and Termination

We may suspend or terminate your access to the Service, without notice, including but not limited to, the User violating these Terms or engaging in any conduct that we determine to be harmful to the Service or other users. Upon termination, your right to use the Service will immediately cease.


We also reserve the right to terminate your account or access to the Service if you fail to utilize the Service for an extended period of time.


We will not be liable to you or any third party for any damages that result from the termination of your account or your access to the Service.

13. Amendments

We may modify these Terms at any time by posting an updated version on our website. You agree to review these Terms periodically to stay informed of any changes. Continued use of the Service following the posting of any amendments constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada. Any disputes arising from these Terms or the use of Wallaby shall be resolved exclusively in the courts located in Ontario, Canada.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at: [email protected]

By using Wallaby, you acknowledge that you have read and agree to these Terms of Service & Privacy Policy.